FAQ

Frequently asked questions about our products and services.

Frequently Asked Questions

Product & Quality

Q: What pharmacopeial standards do your APIs meet?
A: All SNF APIs meet USP (United States Pharmacopeia), EP (European Pharmacopeia), and JP (Japanese Pharmacopeia) standards. Certificates of Analysis are provided with every batch.

Q: Do you offer custom synthesis services?
A: Yes, our R&D team can develop custom synthesis routes for specific API requirements. Please contact our business development team for a consultation.

Ordering & Logistics

Q: What is the minimum order quantity?
A: Minimum order quantities vary by product. Standard APIs typically start at 25kg, while specialty ingredients may have higher MOQs.

Q: Do you ship internationally?
A: Yes, we ship to over 50 countries worldwide. We handle all export documentation and regulatory compliance for international shipments.

Regulatory

Q: Are your facilities GMP certified?
A: Yes, all SNF manufacturing facilities are GMP certified by the FDA, EMA, and PMDA. We also hold ISO 9001, ISO 14001, and ISO 45001 certifications.

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